Governance & Policies

We are committed to strong governance, with a Board of Trustees providing oversight and our Centre Directors ensuring effective day-to-day leadership across our services.

Governance

Krunch UK is governed by a Board of Trustees, which provides strategic oversight and ensures the organisation remains true to its mission and values.

Day-to-day operational leadership and the ongoing development of our two centres is managed by our Centre Directors. Mark Cavell leads Krunch West Midlands, while Penny Baker oversees Krunch South West.

Together, they are responsible for delivering services, supporting staff teams and driving the continued growth and impact of each centre within their regions.

Board of Trustees

Phil Ball – Chair

John Spafford – responsible for finance

Cath Keast – responsible for safeguarding

Board Advisor

John Cook

Centre Directors

Support Krunch

Help us Krunch all the good numbers

900
+

We’re proud to have supported over 900 children and young people this year.

4550

We have offered 4550 sessions, ranging from one-to-one mentoring to youth clubs and school holiday activities.

27

Our staff team now numbers 27 – a fantastic group of passionate individuals united by a shared commitment to the wellbeing of young people.

Policies

At Krunch UK, we are committed to providing a safe, supportive and well-managed environment for all children and young people who take part in our activities, as well as our staff and volunteers. Our work is underpinned by a comprehensive framework of policies and procedures, which guide everything we do and are available upon request.

We hold full public liability insurance and operate in line with all relevant statutory requirements. Our policies include, but are not limited to, Safeguarding and Child Protection, Health and Safety, Behaviour and Wellbeing. These are regularly reviewed to ensure they remain up to date and reflect current best practice.

Safeguarding is at the heart of our organisation. We take our responsibility to protect children and young people extremely seriously, and all staff are expected to uphold the highest standards of care and professionalism. Most of our team members are trained in First Aid, ensuring that appropriate support can be provided quickly and effectively when needed.

For more detailed information, please refer to our Safeguarding Policies below, or contact us directly to request copies of any of our policies.

Our Policies

South West Policies

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West Midlands Policies

We are committed to providing a safe and inclusive environment. Our policies help ensure everyone involved in our work is protected, respected and supported. If you would like to view our policies, please get in touch.

Testimonials

I have worked with Krunch for many years in my role in the police. Their consistency has always been to a very high standard, even though we all have faced financial challenges and cut backs. 

They have always had the ‘let’s see how we can help’ attitude which has always put their organisation at the forefront of any issues, concerns or projects we have in mind.

Sandwell Police Officer
WM

Thank you for the work you are doing in our school, it is invaluable, and the young people are really benefitting from all the work you are doing with them.

Teacher
Mentoring

Thank you so much for putting on these activities through the school holidays. My kids love attending and always say how much they have done in just a few hours. It’s great for them to be outside playing with other children and building on their social skills instead of being in front of a screen. The food also looked delicious, and although my kids never usually eat that much salad, they dove straight into the salad bar you provided. Thank you for such a great provision that I can afford!

Parent
School Holiday Activities

I have learnt what respect really is and how to keep my own personal boundaries.

Participant
Real Respect

Mentoring has helped me greatly, I now feel more confident and brave and feel better about myself. I now understand how to control my emotions and anxiety.

Young Person
One-to-One Therapeutic Mentoring

I am very grateful for my mentor as they helped me realise a lot of things about myself and the people around me. I really valued their advice as I could tell they were a genuine person and would not judge me based on what I shared.

Young person
One-to-One Therapeutic Mentoring

My favourite thing to do at youth club is have time to hang out with my friends, play football and have loads of fun.

Young Person
Youth Clubs

Mentoring has helped me to keep calm and gain more courage to not be so shy. It’s helped me build up confidence.

Mentee
Mentoring

Thank you so much for all the work you are both doing, the children have shown such an improvement in the last few weeks since having mentoring.

Teacher
Mentoring

Thank you ever so much for the course. I really have learnt a lot, and because I’ve done the course I put it on Facebook and I’ve had three new families ask me to babysit which is now a regular thing! Thank you again for the experience!

Participant
Babysitting Skills Course

I enjoy going to youth club as the youth workers are always up for a chat and I know they’re people I can trust.

Young Person
Youth Clubs

I just wanted to say a huge thank you for putting on such a brilliant two day babysitting course! Sarah learnt so much and it has hopefully given her a lot of confidence to look after other people’s children. She also said that the staff were all so lovely and very helpful.

Parent
Babysitting Skills Course

This course was a great experience and has definitely made me more confident. I have gained some vital life skills.

Participant
Babysitting Skills Course

Krunch offer insightful and supportive work with young people. Krunch staff are often more successful in forging positive relationships with young people, building trust quickly and providing opportunities for the young person to open up.

School Pastoral Lead
Real Respect

I love Krunch because of how I can get stuff of my chest and having someone to talk to and who actually listens to me. I feel more welcome and feel my better about myself. It helps a lot.

Young person
LGBTQ+ Youth Group

Krunch provide a vital service to our learners helping them to overcome emotional difficulties that affect their learning. Lynsey and Mark are very supportive of the college as a whole, listening to feedback and being flexible when needed. We have a long-established relationship with Krunch and look forward to continuing this partnership.

College Assistant Principal
One-to-One Therapeutic Mentoring

I’ve had a lovely time with Krunch. I always looked forward to sessions, and they’ve overall had a very positive impact on my life.

Young person
Hands Off! Thinking On!

Krunch consistently demonstrates a high level of professionalism. Their approach is structured, with robust outcome measures in place, ensuring accountability and impact. What truly sets them apart is the dedication and skill of their mentors, who bring genuine passion and expertise to their work with young people. They build meaningful relationships, offer consistent support, and help children navigate complex challenges with empathy and care. Krunch is a valued partner in our efforts to provide early, effective interventions that make a lasting difference.

Head of Youth Justice and Interventions
WM

Krunch mentors go above and beyond their mentoring role to support students at the college. Their support goes further than the mentoring sessions and mentors truly care for the young people they are working with.

One-to-One Therapeutic Mentoring

Krunch has a wealth of knowledge, which is backed by a good reputation and years of experience delivering services in Sandwell. Krunch’s longevity in the sector is a testimony to their reliability and understanding of local needs and challenges. A strength is in consistent and professional staff who have strong values ensure that every child and young person receives meaningful, compassionate, and effective support.

Sandwell Police Officer
WM

T has really enjoyed attending youth club. He looked forward to it every week and couldn’t wait to tell me what he did. His confidence has improved immensely. Thank you.

Parent
Youth Clubs

Krunch staff can work with and engage lots of young people who have a variety of different needs and tailor their support to fit that young person. Krunch also provides feedback and works well in tandem with other organisations.

Local Education Authority
One-to-One Therapeutic Mentoring

Just a quick email to say thank you so much for running this great course. Lauren really enjoyed the day and found it very interesting. Lauren has been working as a babysitter for a while, but I think this course is helping her have confidence in herself and what she has been doing.

Parent
Babysitting Skills Course